A cautionary tale: The importance of proper process when investigating sexual harassment 

With the Worker Protection Act coming into force on 26 October 2024, a new duty was placed on employers to take preventative steps to protect their employees from sexual harassment. This new duty has “teeth”. Tribunals were given powers to award a 25% uplift in compensation where the employer failed to meet their duty and failed to take reasonable steps to prevent sexual harassment in the workplace. Undoubtedly, these changes will make employers nervous as the risk of compensation awards, which are already high for sexual harassment, means greater financial impact.

Although employers will be under more pressure to take disciplinary action when dealing with complaints of sexual harassment to help demonstrate that they have taken reasonable steps, they should not allow this to mean that they forego proper process when investigating accusations. It is imperative that thorough and impartial investigations are carried out and the recent tribunal decision in D Rustambekov v Fieldfisher LLP serves as a stark reminder of the risks involved when handling sensitive complaints.

Background

In D Rustambekov v Fieldfisher LLP a claim for unfair dismissal was brought by a senior solicitor who was dismissed following accusations of sexual assault against two colleagues. Colleague A had accused him of sexually assaulting her in a public bathroom during a work night out and on a separate occasion repeatedly inviting her to cancel her Uber and return to the office with him. Colleague A also accused the Claimant of acting inappropriately with a second colleague, Colleague B.

Colleague A made a complaint about the sexual assault in the bathroom and an investigation was undertaken. The HR Director concluded his investigation in one day and recommended that disciplinary action was taken against the Claimant.

At the disciplinary hearing, the Claimant refuted the allegations, but the decision was taken to dismiss him.

Decision

The Tribunal held that the dismissal was unfair and the Judge highlighted a number of significant flaws in the investigation including that:

  • there was evidence which contradicted Colleague A’s allegations and these discrepancies were not investigated;
  • not enough weight was given to these discrepancies;
  • the Claimant was not provided with transcripts of some interviews from the investigation;
  • some of the transcripts provided were transcribed incorrectly;
  • there were witness statements which contradicted the conclusions from the investigation; and
  • the Claimant was not interviewed as part of the investigation process as he was on annual leave at the time of the investigation.

The Tribunal determined that there was evidence which supported one instance of misconduct but that this was not sufficient to warrant the dismissal. The Tribunal deemed the investigative process flawed and the disciplinary process defective. As a result, the Claimant succeeded in their claim for unfair dismissal and compensation is set to be determined at a later stage.

Lesson for employers

Employers must handle allegations of sexual harassment with care, ensuring that all evidence is properly reviewed and all parties are treated fairly. The mishandling of complaints and investigations can lead to reputational and financial consequences. This highlights the importance of a comprehensive sexual harassment policy, setting out the appropriate steps and stages in the investigation process to ensure that all parties are properly safeguarded whilst the investigation is carried out. Some key takeaways are:

  • Impartiality is key: Employers must ensure investigations remain unbiased. Relying solely on allegations without seeking corroborative evidence can lead to wrongful dismissals.
  • Comprehensive evidence review: Gathering and analysing all available evidence, such as CCTV footage in this case, is critical. Ignoring or overlooking such evidence risks undermining the integrity of the process.
  • Consistency in procedure: Following established disciplinary policies ensures that all parties receive fair treatment and that decisions are defensible.

Accusations of sexual harassment must be treated with the utmost seriousness, but employers also have a duty to protect employees from wrongful accusations. A balanced approach is essential to maintain trust, minimise risk, and uphold fairness.

Employers should consider regular training on investigative best practices and ensure their policies reflect the complexity of such cases, balancing support for complainants with safeguards for the accused.

How we can help

For further information, or to discuss the issues raised within this case, please contact us to speak to a member of our Employment Team.

Matt Jenkin
Partner, Employment
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This reflects the law and market position at the date of publication and is written as a general guide. It does not contain definitive legal advice, which should be sought in relation to a specific matter.

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