Admin Team Manager

About Herrington Carmichael:

Herrington Carmichael LLP isn’t your average law firm. We’re an award-winning, Legal 500 ranked team known for our commitment to growth, fostering strong relationships, and our ambitious approach to providing full-service legal guidance for businesses, families, and individuals. We value collaboration and strive for excellence in everything we do.

The Opportunity:

The post-holder will have responsibility for working together with the Head of Department in providing administration overview for the Dispute Resolution Department. This will include providing guidance to support staff members of the team and oversight of the administration function to ensure that all administrative processes and procedures are followed. They will be required to have a full and thorough understanding of department processes and identify improvements to eradicate inefficiencies.

Duties and Responsibilities:

These will include (but are not limited to):

• Preparation of agenda, minutes and data for departmental meetings.
• Diary management and scheduling for HOD.
• Admin assistance with processing complaints.
• Preparing WIP sheets on or around 12^th day of each month.
• Gathering all Fee Earner’s updated billing information in preparation for the billing cycle.
• Liaising with Accounts in respect of all data, to include forecasts and billing (where applicable)
• To carry out Fee Earner administration meetings and feedback to HOD.
• Lead departmental business development meetings on a monthly basis and feedback to HOD and Business Relationships Manager.
• Ensure BD plan is progressed including scheduling meetings & due dates for follow-up
• Assist with the department objective to:-
  • Reduce aged debt and work with fee earners to resolve.
  • Ensure WIP remains accurate and write off where required.
  • Maintain appropriate levels of signed CDD/CAMRA across all fee earners.
• Working with all support staff to ensure that files are being actively closed and archived.
• Assistance with answering incoming calls.
• Assist the HOD in implementing department-wide projects and initiatives.
• Conduct audits of information held on internal systems.
• Adhere to internal and external compliance requirements.
• Identify and suggest areas for improvement, such as efficiencies to be made to existing processes.
• Provide general administrative support for the HOD and Dispute Resolution team where required.
• Perform ad hoc assistant duties needed across the department when required, including holiday cover.
• Provide updates on billing on or around 20^th day of the month.

The ideal candidate will be a strong team player with exceptional attention to detail. They should demonstrate effective organizational skills, the ability to work independently, and a proactive approach to tasks. Previous experience in a similar role is highly desirable.

The Perks:

• Competitive salary based on experience.
• Support Staff Bonus
• Free car parking for your convenience.
• Comprehensive benefits package including a pension, enhanced maternity and paternity pay, 25 days holiday plus an additional day for Christmas closure and Perkbox benefits.
• The opportunity to learn and grow within a supportive and dynamic team.

Ready to Make a Difference?

We’re looking for someone who is passionate about providing exceptional service, excited to be part of a winning team, and embraces our core values of Growth, Relationships, Ambition, Collaboration, and Excellence. If that sounds like you, send your CV and a cover letter outlining your qualifications to Kate Hardesty, Resourcing Manager, at careers@herrington-carmichael.com.

Herrington Carmichael is dedicated to fostering a workplace that celebrates diversity and promotes equal opportunities for all, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are committed to fair and transparent recruitment processes. Reasonable adjustments for applicants with disabilities are available upon request. We believe that a diverse and inclusive workforce drives innovation and success.